How Can I Reset or Change My Password? | SlimFast

Frequently Asked Questions

How can I reset or change my password?

  1. Click on the Menu button on the top left.
  2. Navigate to the bottom of the menu and select LOG OUT.
  3. Once the app logs you out a new window will open, click on the GET STARTED button.
  4. Select FORGOT PASSWORD on the bottom right.
  5. A new screen will open. Enter the email you used to register for the app and click on SEND VERIFICATION CODE.
  6. Check your email for a verification code. Then open the app, enter the code and click VERIFY CODE.
  7. Once code is verified click CONTINUE.
  8. Enter a new password in both fields and click CONTINUE.
  9. iPhone Users: Click DONE on the top right. (Android users skip this step and move on to step 10.)
  10. Click on GET STARTED then enter your email, new password and click on CONTINUE.